Shipping and return
Shipping
Shipping is free everywhere in France and Europe.
We do not have stock. The jewels are made to order for you in our French workshop. The manufacturing and shipping time is 6 to 8 weeks.
If you wish to add an engraving to your jewel, the delivery time is 2 additional weeks.
For any information on delivery and jewelry, you can contact our customer service by e-mail at:
hello@larmedere.com
Guarantee of receipt of your jewel
We guarantee that the shipment of your jewelry is secured by a specialized carrier. We have selected our carriers for their reliability and seriousness. This delivery is completely secure and your jewel is insured until it is delivered to the address of your choice.
Conditions of exchanges and returns
All jewelery shipped to the European Union (DOM TOM included) benefits from the 30-day return guarantee under these conditions:
– The jewel must be in perfect condition and not have been worn, damaged or soiled.
– The jewel must be returned in its original case and packaging.
– In the event of an order comprising several jewels, the final return can only apply to one jewel.
– The jewel must be returned within 30 days of receipt – “the postmark serving as proof”.
To know the procedure to follow in order to return your jewel to us, you can contact us by e-mail at the address:
hello@larmedere.com